運送政策

1. Picking up at Coffee Roasters Asia
Address:
10/F Aberdeen Industrial Building, 236 Aberdeen Main Road, Hong Kong

Business Hours:
Monday - Friday, 09:00 - 18:00.
Saturday, Sunday & Public Holiday Closed

2. Courier Delivery
SF Express
• Deliver to most commercial and residential areas, including all HK, KLN, NT urban areas, some outlying islands and remote areas.
• It takes 1-3 working days to deliver.

- Door-to-Door Delivery
- Pick-up at SF Store / SF Locker / 7-11 / Circle K
• Kindly choose a pick-up point from the S.F Express options, we will ship your package to the designated address.
• Once your order has arrived, you will receive an SMS sent by SF Express, customers can pick-up the package from SF Store or SF Locker.

SF Locker Locations (click here)
SF Store Locations (click here)

SF Express Hotline
Hong Kong: +852 2730 0273
Website: https://htm.sf-express.com/hk/en/index.html

The Hong Kong Post - EC-Get (a self collection service)
• Deliver to all HK, KLN, NT urban areas, some outlying islands.
• It takes 1-3 working days to arrive.
• Once your order has arrived, you will receive an SMS sent by HK Post, customers can pick-up the package from the iPostal Stations or the Post Offices.
• Please leave a Post Office / iPostal Stations code in the order comment field, we will ship your package to the designated address for pick-up.

iPostal Stations (click here)
Post Offices (click here)

Hong Kong Post General Enquiry
Phone: +852 2921 2222
Website: https://www.hongkongpost.hk/en/home/index.html

Express Courier
For urgent order point-to-point deliver to most commercial and residential areas (excluding outlying Islands, Ma Wan, Discovery Bay and Remote Areas)
• This Express Courier service can arrange possible same day or guaranteed next day delivery.
• CS must be able to contact you via email or phone to confirm the time and someone needs to be home to receive the package.

3. Shipping Rates
• Free Shipping in Hong Kong for orders above HK$500 (net amount)
• Shipping rates will be calculated based on the item's weight for orders ineligible with free shipping
• S.F. Express (Hong Kong) and HKPost EC-Get Rates: HK$37 - HK$73
• Express Courier (HK, KLN, NT, North Lantau) Rates: HK$150

4. Track and Trace
Customers may trace the package from the below websites.
• SF Express (click here)
• Hong Kong Post (click here)
• Shipbao - China Order (click here)
• Shipbao - Taiwan Order (click here)